Another case of rejection of the blind man's transport because he was accompanied by a guide dog last week when the president of the Croatian Association for Training Dog Training and Mobility Mira Katalenić called a cab of the association Radio Taxi Zagreb, whose driver denied the car while, according to the Movement Act blind people with the help of the guide dogs, would have to do it.
A taxi driver who does not want to drive dogs
Katalenić was waiting in front of the Trešnjevka Culture Center with a dog taxi instructed by his taxi dog, but when the driver appeared he was demonstratively refused to accept them in the car because he did not want to drive dogs.
Katalenić and her dog were later transported by the driver of another taxi company.
Catalinić told Hini that they were talking to Radio Taxi Zagreb about her decision on whether to bring pets to the taxi drivers themselves because they were their private vehicles. It was also said that when he called the taxi he should announce that he was accompanying the guide dog and then sent a vehicle that was willing to transport the animals.
Although at the invitation of a second taxi carrier, he says he did not intentionally announce that he was accompanying the guide's dog because he wanted to see the reaction, the taxi driver without a hesitation and kindly took them to the desired destination.
No one responds to discrimination
"Thinking about the years behind us, I often think that it will not repeat any unpleasant situations any more. But circumstances deny me, "says Katalenić, reminding that the realization of the right to transportation is also found in the Law on Movement of the Blind with the help of the guide dog.
He wondered how much self-sufficiency and unprofessional attitude towards service users is possible and where there is an end to discrimination that, as a rule, never fails.
Katalenić announced that he will file a misdemeanor report against the taxi driver, and will also report it to the Radio Taxi Zagreb association, and will also contact the City Office of Traffic. "The rules in the city tax are determined by the City Traffic Department, so it would be time to take care of sanctioning those who do not adhere to the rules of the game," she said.
This is not the first case that blind guides guide does not want to drive in a taxi vehicle because two years ago a blind traveler with a dog guide did not want to receive a taxi driver, but soon after that Cammeo lifted the ban on dogs.
Radio Taxi Zagreb: Taxi driver had to translate the guide dog
President of Radio Taxi Zagreb Association Jozo Kovačević told Hini that drivers in the association register for a dog's ride at will - whether they want to drive animals in their car or not. But in this case he had to do it because every taxi driver was obliged to drive a guide dog under the law.
"This taxi driver must file a complaint with the association, after which we will make a disciplinary decision on the punishment because he is obliged to drive the guide dog," Kovačević pointed out, adding that not all people are animal lovers.
"If a taxi driver has not received a blind person moving with the help of a driver's guide to the car's disability, then it is a matter of direct discrimination. If he did not do it for the dog of the blind, then we are of the opinion that it is about missing a reasonable adaptation to the blind person, which is also a discrimination, "said the Gender Equality Ombudsperson, Anka Slonjšak.
The Act on the Movement of the Blind with the help of the guide dog provides for fines from 5.000 to 20.000 kuna, and the application is submitted in person or through the Croatian Association of Dog Training Tutors.
They do not want to drive pets
The Office of the Ombudsman is acquainted with the problems of blind people traveling with the help of the guide dogs with a taxi in Zagreb, which is why they held a meeting with representatives of Radio Taxi Zagreb and the Association of Persons with Disabilities.
The taxi driver's association, Slonjšak says, recognizes that there are those who do not want to drive people with pets or dogs, despite the fact that dog guides do not consider them as pets, but are essential to the mobility of people with visual impairment.
The Ombudsperson also met the heads of the relevant offices of the City of Zagreb and asked them for a solution to prevent discrimination, and this behavior was sanctioned. He proposed to condition the issuance of a concession with a taxi to carriers that will enable the transport of persons with disabilities, given that the problem is also affected by the persons moving with the help of other aids.
The answer, says Slonjšak, has not been received until today, because of the repetition of similar incidents, it is necessary to arrange for a solution to this problem more quickly between the City of Zagreb and the Association of Disabled Persons.